Privacy Policy of Tapasya Health & Wellness:

Effective Date:
Last Updated:  20th April 2025

At Tapasya Health & Wellness, we value the trust you place in us. We are committed to protecting your personal data and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you access or use our website or services.

By using the website  www.tapasyahealth.com, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not access or use our Website or services.

Our E-commerce Platform

We connect buyers and sellers, offering a seamless transaction experience through our integrated payment gateway. Sellers manage delivery and service execution, ensuring your purchases arrive as expected. This platform is designed to facilitate your online shopping needs.

Data Collection

We gather information to enhance our services. This includes:

Personally Identifiable Information (PII): Name, contact details, address, payment info, and other details you provide.

Automatically Collected Data: IP address, browser info, device details, and usage patterns via cookies.

3. How We Use Your Information

We use the collected information to:

• Process transactions and fulfill orders
• Provide customer support and resolve disputes
• Improve our website, services, and offerings
• Communicate promotional or transactional content (with opt-out option)
• Enforce terms of use and detect/prevent fraud or misuse
• Conduct surveys, research, and internal analysis

4. Use of Cookies

Cookies are used to:

• Maintain your login session
• Analyze website usage and performance
• Deliver content based on user preferences

You can choose to disable cookies through your browser settings; however, this may limit your ability to use certain features.

5. Information Sharing and Disclosure

We may share your personal information:

• With our affiliates and partners for joint services (with opt-in option for marketing)
• With third-party vendors involved in payment processing or analytics
• When required by law or government agencies
• In the event of a merger, acquisition, or asset transfer

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

6. Security Measures

We maintain strict security procedures to protect your data from unauthorized access, loss, misuse, or alteration.
Key security features include:

• SSL encryption for secure data transmission
• Secure server infrastructure
• Regular audits and monitoring

7. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt-out of receiving non-essential marketing communications
• Withdraw consent at any time (subject to legal obligations)

To exercise any of these rights, please contact us at  info@tapasyahealth.com.

8. External Links

Our website may link to other websites. Tapasya Health & Wellness is not responsible for the privacy practices or content of such third-party sites.

9. Delivery, Shipping, and Cancellations

• Tapasya Health & Wellness does not take responsibility for shipping, delivery, or fulfillment. These are solely the seller’s responsibility.
• Orders can be cancelled within 30 hours of placement or before seller confirmation, whichever is earlier.
• If the seller cancels the order, the buyer will receive a refund (after deduction of applicable processing charges).

Payment & Refund Policy

Refunds are processed only if the order is cancelled before seller confirmation or if the seller cancels the order. Tapasya acts only as a payment intermediary and is not liable for disputes arising between buyer and seller.

Tax & MRP Compliance

Tapasya Health & Wellness assumes no responsibility for central or state tax compliance concerning the sale of goods or services. The seller is solely accountable for all tax liabilities associated with their listed products or services.

Explore Our Solutions

We focus on delivering high-quality services that meet your specific needs. Our team is dedicated to providing innovative solutions and exceptional customer support.

Policy Updates

We may modify this policy at any time. Any changes will be reflected on this page with a revised "Effective Date." We encourage you to check this page regularly for the latest information.

Our Commitment

Dedicated to your well-being, we provide comprehensive health and wellness solutions. Our approach integrates ancient wisdom with modern science to foster holistic health.

Discover how our personalized programs and expert guidance can support your journey towards a healthier, happier life.

Experience the clarity and simplicity of our wellness offerings, designed for your ease and effectiveness.

15. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:

📧 info@tapasyahealth.com 📞 +91 9112313199